Dell OptiPlex GX1 Low-Profile Managed PC Systems Guía de usuario Pagina 95
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External Components: Dell GX1 Small-Form-Factor System User's Guide
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External Components: Dell™ OptiPlex™ GX1 Small-Form-Factor
System User's Guide
Overview Troubleshooting I/O Ports
Troubleshooting the Monitor Troubleshooting Basic I/O Functions
Troubleshooting the Keyboard Troubleshooting a Parallel Printer
Troubleshooting the Mouse Troubleshooting a Serial I/O Device
Overview
This section provides troubleshooting procedures for equipment that connects directly to the input/output
(I/O) panel of your computer, such as your monitor, keyboard, mouse, or printer. Before performing any of
the procedures in this section, see "Checking Connections and Switches
." Then perform the troubleshooting
procedures for the equipment that is malfunctioning.
You need a copy of the Dell ResourceCD to perform the procedures in this section.
Troubleshooting the Monitor
Troubleshooting video problems involves determining which of the following is the source of the problem:
Monitor or monitor interface cable
Video controller
The procedures in this section troubleshoot problems with the monitor and the monitor interface cable only.
If information on the monitor screen is displayed incorrectly or not at all, perform each of the following steps
in the order indicated until the problem is resolved:
1. Turn on the system, including any attached peripherals.
2. Adjust the switches and controls as specified in the monitor's documentation to correct the video
image, including the horizontal and vertical position and size.
3. Insert the Dell ResourceCD into the appropriate drive, reboot the system, and run the Video Test
Group in the Dell Diagnostics.
4. Turn off the system and disconnect it from the electrical outlet. Swap the monitor with one of the same
type that is working, and reconnect the system to an electrical outlet.
5. Reboot the system, and run the Video Test Group again.
- Initial release: 9 Jun 1999 2
- Last revised: 17 Feb 2000 2
- Hardware Features 4
- Software Features 5
- Manageability Features 6
- Security Features 9
- ENERGY STAR® Compliance 10
- Controls and Indicators 15
- Chassis Intrusion 17
- System Setup Screens 25
- System Setup Navigation Keys 26
- System Setup Options 27
- Specifications: Dell 30
- OptiPlex 30
- GX1 Small-Form-Factor System 30
- System Information 31
- Expansion Bus 31
- Key Combinations 33
- Physical 34
- Environmental 35
- Removing DIMMs 37
- Figure 2. Removing a DIMM 38
- 1 Securing clips (2) 38
- Before You Start Testing 40
- Starting the Dell Diagnostics 41
- How to Use the Menu 43
- Main Menu Categories 44
- Tests in the Dell Diagnostics 49
- Drives: Primary and Secondary 69
- Reserved Memory 70
- CPU Speed 71
- Num Lock 71
- DAC Snoop 72
- Keyboard Errors 72
- System Password 72
- Password Status 73
- Boot Sequence 73
- Setup Password 75
- Auto Power On 76
- Power Management 76
- Parallel Mode 79
- IDE Hard Disk 79
- Diskette 79
- System Data Options 80
- Responding to Error Messages 85
- Troubleshooting the Battery 90
- Troubleshooting System Memory 92
- Troubleshooting Drives 93
- Troubleshooting the Keyboard 96
- Troubleshooting the Mouse 96
- Troubleshooting I/O Ports 96
- System User's Guide 100
- System Board Components 101
- System Board Jumpers 102
- System Board Labels 103
- User's Guide 106
- Removing an Expansion Card 110
- Overview 112
- Replacing the Battery 112
- Connecting Drives 117
- Look and Listen 127
- System Setup Program 129
- System Beep Codes 135
- Warning Messages 137
- Diagnostics Messages 137
- Back to Contents Page 138
- Error Messages 140
- Input Errors 140
- Memory-Resident Programs 140
- Program Conflicts 140
- Memory Address Conflicts 141
- Problems With Your Order 145
- Product Information 145
- Before You Call 146
- Video Memory Test 149
- Video Hardware Test 149
- Text Mode Character Test 149
- Text Mode Color Test 153
- Text Mode Pages Test 154
- Graphics Mode Test 155
- Color Palettes Test 159
- Solid Colors Test 159
- International Dialing Codes 161
- Americas Contact Numbers 162
- Europe Contact Numbers 164
- Tighten the thumbscrew 174
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