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5
Name the key
LogVerbosity
.
6
Double-click the key to open it.
7
Enter 0, 1, 2, 3, or 5 in the Value Data: field.
LogVerbosity 0: no logging
LogVerbosity 1: logs errors that prevent the Service from running
LogVerbosity 2: logs errors that prevent complete data decryption (recommended logging level)
LogVerbosity 3: logs information about all decrypting volumes and files
LogVerbosity 5: logs debugging information
8
Select
Hexadecimal
in the Base section.
9
Click
OK
to save and close the key.
10
Close the Registry Editor.
The log file path is C:\ProgramData\Dell\Dell Data Protection.
The Encryption Removal Agent log file is not created until after the Encryption Removal Agent Service runs, which does
not happen until the computer is restarted. Once the computer is successfully uninstalled and fully decrypted, the log file
is permanently deleted.
Uninstallation Process
The user performing decryption and uninstallation must be a local or domain Admin user.
To uninstall, each product must be uninstalled separately, in a specific order.
1
Extract the child installers by running the extract command:
DDPSetup.exe /z"\"EXTRACT_INSTALLERS=C:\extracted\""
2
Once complete, go to C:\extracted\ to obtain each client installed on the computer.
3
Uninstall the clients in this order:
DDP | Encryption (DDPE_xxbit_setup.exe)
DDP | Client Security Framework (EMAgent_xxbit_setup.exe)
DDP | Security Tools Authentication (DP_xxbit_setup.exe)
4
Once all clients are uninstalled, run the master installer DDPSetup.exe to uninstall the master installer.
Uninstall DDP | Encryption
1
Go to Uninstall a Program in the Windows Control Panel (
Start > Control Panel > Programs and Features > Uninstall
a Program.
).
2
Highlight
DDP | Encryption
and left-click
Change
to launch the Personal Edition Setup Wizard.
3
Read the Welcome screen and click
Next
.
- Personal Edition 1
- Installation Guide 1
- ____________________ 2
- Contents 3
- 4 Installation Guide 4
- Installation Guide 5 5
- Template Descriptions 5
- 6 Installation Guide 6
- Overview 7
- 8 Installation Guide 8
- Requirements 9
- Hardware Requirements 10
- Operating Systems 12
- Language Support 13
- Interoperability 13
- Initialize the TPM 14
- Upgrade Legacy HCA Computers 15
- 18 Installation Guide 18
- Installation Tasks 19
- Best Practices 20
- Install Personal Edition 21
- Installation Guide 23 23
- Installation Guide 25 25
- Switch Meaning 25
- /S Silent mode 25
- Extract the Child Installers 26
- Command Line Installation 27
- Installation Guide 29 29
- 30 Installation Guide 30
- Installation Guide 31 31
- Installation Guide 33 33
- Installation Guide 35 35
- Select Users 36
- Choose Credentials 36
- Logon Policy 37
- Immediately 37
- Remind users 37
- Additional Credentials 38
- Installation Guide 39 39
- Enrollment 40
- Sensitivity 40
- when finished 41
- setting is also selected 42
- Installation Guide 43 43
- Personal Edition Setup Wizard 44
- View Current Settings 45
- 46 Installation Guide 46
- Start Menu 47
- System Tray 47
- Skip recovery questions setup 49
- Skip fingerprint enrollment 51
- Installation Guide 53 53
- Credentials 55
- Backup and Restore 57
- Back up Data 58
- Installation Guide 59 59
- Restore Data 61
- 62 Installation Guide 62
- The end user clicks 62
- to close the dialog 62
- Password Manager 63
- Add Logon to Password Manager 64
- Add Logon 65
- Icon Context Menu 67
- Web Domain Support 67
- Fill in logon data 68
- Edit Logon 68
- Add logon 68
- Use Old Password 70
- Password Change 71
- Password Manager Page 72
- Installation Guide 73 73
- Settings Page 74
- Turning off Password Manager 74
- Uninstallation Process 76
- This is 77
- Uninstall DDP 78
- Security Framework 78
- Data Recovery 79
- Troubleshooting Recovery 80
- Installation Guide 81 81
- Security Tools 82
- Installation Guide 83 83
- Access Recovery 84
- Policies 85
- 86 Installation Guide 86
- Installation Guide 87 87
- 88 Installation Guide 88
- Installation Guide 89 89
- 90 Installation Guide 90
- Installation Guide 91 91
- 92 Installation Guide 92
- PCI Regulation Targeted 94
- HIPAA Regulation Targeted 94
- Encryption Disabled 95
- 96 Installation Guide 96
- Appendix A 97
- Glossary 99
- 0 XXXXXA0 X 102
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