Dell Data Protection | Encryption Manual de instalación descargar pdf (Pagina 79)

Installation Guide 79

Data Recovery

Personal Edition

Situations such as operating system failure or hardware failure may cause encrypted data to become inaccessible. Data

recovery allows you to regain access to encrypted data on computers encrypted by Personal Edition.

There are two data recovery methods:

• Recover Data Using Current Computer - If the target computer is still bootable, data recovery can be accomplished

in-place.

• Recover Data using the Recovery .ISO Image (or a Slaved Drive) - If the target computer is not bootable, data recovery

must be accomplished on the computer booted into the pre-installed environment or a slaved drive. Recovery

instructions are located in the Dell installation media in the Windows Recovery Kit folder. If you do not have access to

this folder, contact Dell Pro Support for recovery options.

Prerequisites

• The recovery program must be run with Administrative rights on the drive that it is recovering. In Windows XP, the user

account that the recovery program is run under must at least be a member of the Administrator Group. In Windows 7,

Windows 8, and Windows 8.1, the recovery program must be “Run as Administrator” to have access to perform the

recovery operation.

Recover Data Using Current Computer

Locate the recovery program named

LSARecovery_[hostname].exe

. This file was stored on a network drive or removable

storage when you went through the Setup Wizard while installing the software.

Copy the recovery program to the target computer (the computer to recover data) and right-click the file and select

Run

as Administrator

to launch it.

A dialog displays asking you to select the scenario that best describes your problem:

• My system fails to boot and displays a message asking me to perform SDE recovery.

• My system does not allow me to access encrypted data, edit policies, or is being reinstalled.

• I want to decrypt my HCA encrypted drive.

• I want to restore access to my HCA encrypted drive.

Select the

second

option and click

NOTE: If you need to recover data due to options 1, 3, or 4, contact Dell Pro Support (refer to your Welcome Letter for contact information).

Click

at the Backup\Recovery Information screen.

Select the disk to recover and click

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Dell Data Protection | Encryption Manual de instalación Pagina 79