
78 Installation Guide
• An error occurred during the decryption sweep.
In all cases, a log file is created (if logging is configured) when LogVerbosity=2 (or higher) is set. To troubleshoot, set the
log verbosity to 2 and restart the Encryption Removal Agent Service to force another decryption sweep.
Complete – The decryption sweep is complete. The Service, the executable, the driver, and the driver executable are all
scheduled for deletion on the next restart.
Periodically refresh the Service (highlight the Service > right-click > Refresh) to update its status.
Uninstall DDP | Client
Security Framework
1
Go to Uninstall a Program in the Windows Control Panel (
Start > Control Panel > Programs and Features > Uninstall
a Program.
).
2
Highlight
DDP | Client
Security Framework
and left-click
Change
to launch the Setup Wizard.
3
Read the Welcome screen and click
Next
.
4
Follow the prompts to uninstall and click
Finish
.
5
Restart your computer and log in to Windows.
Client
Security Framework is uninstalled
.
Uninstall DDP | Security Tools Authentication
1
Go to Uninstall a Program in the Windows Control Panel (
Start > Control Panel > Programs and Features > Uninstall
a Program.
).
2
Highlight
DDP | Security Tools Authentication
and left-click
Change
to launch the Setup Wizard.
3
Read the Welcome screen and click
Next
.
4
Enter the Administrator Password.
5
Follow the prompts to uninstall and click
Finish
.
6
Restart your computer and log in to Windows.
Security Tools Authentication is uninstalled
.
Uninstall Dell Data Protection Installer
1
Go to Uninstall a Program in the Windows Control Panel (
Start > Control Panel > Programs and Features > Uninstall
a Program.
).
2
Highlight
Dell Data Protection Installer
and left-click
Change
to launch the Setup Wizard.
3
Read the Welcome screen and click
Next
.
4
Follow the prompts to uninstall and click
Finish
.
5
Restart your computer and log in to Windows.
Dell Data Protection Installer is uninstalled
.
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