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Enabling BlackBerry Forwarding Licensed Customer Confidential

128 Email Continuity Administrator Guide version 6.5 (1st ed.)

Configuring a BlackBerry for Use with BlackBerry Forwarding

Before you can enable forwarding for a BlackBerry device, you need three pieces

of information.

• The name of the wireless carrier (for example, Cingular, Verizon, T-Mobile,

Nextel, Sprint.)

• The PIN number for the BlackBerry device. (For most devices, this is

located beneath the battery. If not, consult the manual that came with the

device.)

• The IMEI or ESN number for the BlackBerry device. (For most devices, this

is located beneath the battery. If not, consult the manual that came with

the device.)

To set up a BlackBerry device:

1 Follow the account setup process for your carrier.

a. Log in to www.blackberry.com, and click Support.

b. Select Product Support > BlackBerry Internet Service. Scroll to the

bottom of the support page.

c. Select your carrier from the list, and follow the login process. During

the process, you are provided with a new email address for your

device. Write this address down.

2 When you have accessed your account, you must make two changes to

the account data:

a. In the Reply-to address field, enter your complete business email

address. This ensures that messages you send from your BlackBerry

during an activation are sent by Email Continuity.

b. In the Auto BCC field, enter your complete email address. This

ensures that messages you send from your BlackBerry during an

activation are recovered by Email Continuity.

c. Save the changes.

3 Set up your Email Continuity account to forward messages to your

BlackBerry device's new wireless, backup email address.

a. Log in to your webmail account.

b. Click the Notification Options icon.

c. Under the Personal Email section, add the new email address you

obtained during the setup process for your carrier. Click Add, then

click Submit.

d. Return to the Email Continuity page and enter this email address in the

Email address box of the Email Forwarding section.

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Dell EMS Guía de usuario Pagina 144