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Licensed Customer Confidential Communications Requirements
Email Continuity Administrator Guide version 6.5 (1st ed.) 13
2 Preinstallation
Before you install service software, make sure that your servers meet the
installation requirements and that you have all the tools and information described
in this chapter.
Communications Requirements
This section outlines the networking, firewall, proxy, and email gateway
requirements.
NOTE Location-specific Settings
Communication requirements involve settings specific to a data center, such as
Internet Protocol (IP) addresses and Message Transfer Agents (MTAs). When
any of the following sections refer to location-specific settings, refer to the
Network Settings document provided to you by Support.
CAUTION MX Record Configuration
MessageLabs does not configure or maintain your MX records. Ensure that
your MX records are correctly configured so that messages are correctly routed
through the Email Continuity service during an outage of your primary mail
system. If your MX records are incorrectly configured, mail could be
delayed or lost during an activation.
Your Support representative can assist you in setting up and testing your MX
record configurations. Inform your Support representative immediately if there
have been any changes in your system environment that could impact mail flow
to and from the Email Continuity service.
Support recommends that you run a test activation of the Email Continuity
service quarterly to validate your MX record configurations and mail routing
results.
Networking Requirements
The networking requirements are:
1 The machine on which you install the SyncManager (called the primary
controller or ESS server) must have internet access through secure
hypertext transfer protocol (HTTPS), using port 443 outbound.
2 Connection to the internet and Microsoft Internet Explorer (v6 or 7) for
performing functions in the Administration Console. If you are installing on
a newly provisioned machine, run the Microsoft Internet Connectivity
Wizard before you install service software.
- Administrator Guide 1
- Legal Notices 3
- Table of Contents 5
- Task Reference 9
- About This Book 13
- Conventions 14
- Product Documentation 15
- 1 About the Service 17
- ESS Server 19
- About Windows Authentication 20
- MessageLabs 22
- Email Continuity 22
- About the Outlook Extension 23
- About AlertFind Integration 26
- Interaction of Components 27
- 2 Preinstallation 29
- Firewall Requirements 30
- Proxy Requirements 30
- Gateway Requirements 30
- Continuity 32
- Hardware Requirements 33
- Software Requirements 34
- Supported Operating Systems 35
- Supported Messaging Software 35
- Server Software Requirements 36
- Exchange 2007 Environments 37
- Account Requirements 39
- NOTE Public Folder Stores 41
- Virtualization 42
- Administrator Group 46
- Extension Requirements 49
- Outlook Extension Limitations 50
- Placement 51
- Historical Mail Requirements 55
- Installing Service Software 59
- Configuring the SyncManager 65
- Configuring RedirectorManager 73
- Upgrading RedirectorManager 75
- Synchronizing RIM Data 78
- Distributing the Client Agent 79
- Installing the Outlook 88
- Extension 88
- Manual Installation 92
- Configuring VaultBoxes 102
- Monitoring VaultBoxes 104
- 4 Administration 109
- Administration Console Home 110
- Readiness Checks 112
- Authentication Manager Status 114
- Retention Policies 115
- Creating Retention Policies 117
- Storage Reports 120
- Replication Zones 121
- User Administration 122
- Resetting User Passwords 123
- Defining User Sets 130
- Reviewing Login Status 136
- Excluded Users 140
- Managing Users and Devices 145
- Extension Administration 148
- Mailboxes and Aliases 149
- Mailing Lists 150
- Notification 151
- Sending Reminders 154
- Managing Fault Alerts 156
- Managing Transition Alerts 156
- Sending Custom Notifications 157
- Viewing Audit Reports 158
- Modifying System Settings 159
- Configuring Email Routing 161
- Changing the Email Disclaimer 162
- AlertFind Mapping 163
- Sync Notify Settings 165
- Customizing the Home Page 166
- Accessing Your Mailbox 168
- Changing Your Password 168
- Testing Email Continuity 169
- 5 Activation 171
- 6Recovery 175
- Original Mail 182
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