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Installing the Outlook® Extension Licensed Customer Confidential

76 Email Continuity Administrator Guide version 6.5 (1st ed.)

To authenticate users through the command line (prior to Outlook Extension

deployment):

1 Open a command-line prompt on the server on which SyncManager is

installed.

2 Go to the following directory: C:\Program Files\MessageLabs\ESS.

3 Enter either:

• -prepareoutlookauth.exe -user “mailboxdn”

• -prepareoutlookauth.exe -all

4 Wait for the new mailbox properties to take effect, approximately an hour.

5 Install Outlook Extension using one of the documented processes. When

a user starts Outlook, the Extension toolbar appears, and the user has

access to Extension features without entering his password.

Manual Installation

To install the Outlook Extension manually using setup.exe:

1 Exit the Outlook

application, if it is open.

2 Double-click the setup.exe provided to you by Support to launch the

InstallShield Wizard.

3 Click Next.

4 The default installation location is C:\Program Files\MessageLabs\Outlook

Extension. To change the location, click Change, browse to a new

location, and click OK. To accept the default location (Recommended),

click Next.

5 Click Install. Installation may take a few minutes.

6 Click Finish.

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Dell EMS Guía de usuario Pagina 92