Dell OPENVIEW NNM SE 1.2 Guía para resolver problemas Pagina 120
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7-2 Dell PowerVault 51F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide
Help Tools
Dell provides a number of tools to assist you. These tools are described in the follow-
ing sections.
NOTE: Some of the following tools are not always available in all locations outside the
continental U.S. Please call your local Dell representative for information on
availability.
World Wide Web
The Internet is your most powerful tool for obtaining information about your system
and other Dell products. Through the Internet, you can access most of the services
described in this chapter, including AutoTech, TechFax, order status, technical support,
and product information.
You can access Dell’s support Web site at
http://support.dell.com
. To select your
country, click the map that appears. The
Welcome to support.dell.com
page opens.
Enter your system information to access help tools and information.
You can contact Dell electronically by using the following addresses:
•
World Wide Web
http://www.dell.com/
http://www.dell.com/ap/
(for Asian/Pacific countries only)
http://www.euro.dell.com
(for Europe only)
http://www.dell.com/la
(for Latin American countries)
•
Anonymous file transfer protocol (FTP)
ftp.dell.com/
Log in as
user: anonymous
, and use your e-mail address as your password.
•
Electronic Support Service
mobile_suppor[email protected]om
suppor[email protected]ll.com
apsuppor[email protected]
(for Asian/Pacific countries only)
support.euro.dell.com
(for Europe only)
•
Electronic Quote Service
sales@dell.com
apmarketing@dell.com
(for Asian/Pacific countries only)
•
Electronic Information Service
- INSTALLATION AND 1
- TROUBLESHOOTING GUIDE 1
- Safety Instructions 3
- Additional Safety Precautions 4
- Ergonomic Computing Habits 10
- About This Guide 13
- Other Documents You May Need 14
- Typographical Conventions 14
- Contents 17
- 51F Switch 29
- Power Requirements 30
- Site Location 31
- Rack Mounting 31
- Installing the Switch 32
- Adjusting the Bezel Position 36
- Installing the Outer Slides 36
- Stand-Alone Mounting 40
- Maximum Run 41
- Length GBIC Module 41
- Ethernet Connection 42
- Serial Port Connection 42
- Ethernet port 43
- Table 1-2. Cabling Pinouts 44
- PowerVault 51F Topologies 47
- Universal Ports 48
- Sample Fabric Topologies 49
- Two-Switch Sample Topology 50
- Managing the PowerVault 51F 53
- Method Description Local 54
- Out-of-band 54
- (Ethernet) 54
- Managing Via Telnet 55
- OpenManage 56
- Name Server 60
- PowerVault 51F Commands 63
- Field Type Default Range 71
- Table 4-5. Fabric Parameters 72
- Table 4-8. System Services 75
- Fabric Element Description 79
- Rebooting 80
- Table 4-12. nsShow Fields 85
- Status Description 89
- Updating flash 90
- License Commands 94
- Routing Commands 95
- Bitmap Field Description 96
- <port#> 97
- Descriptions 97
- LSDbShow 100
- (continued) 101
- Field Description 102
- Troubleshooting 105
- Removing Power 106
- Issuing Telnet Commands 106
- Isolating a System Fault 106
- Initialization Steps 107
- Repair and Replacement 109
- Removing the Power Supply 110
- Installing the Power Supply 110
- Replacing a GBIC Module 111
- Replacing the Fan Assembly 112
- Removing the Fan Assembly 113
- Installing a New Fan Assembly 113
- Replacing the System Board 114
- Installing a System Board 115
- Replacing the Chassis 116
- Getting Help 119
- Help Tools 120
- AutoTech Service 121
- TechFax Service 121
- TechConnect BBS 121
- Automated Order-Status System 121
- Technical Support Service 121
- Problems With Your Order 122
- Product Information 122
- Before You Call 123
- Diagnostics Checklist 124
- Country (City) 126
- International 126
- Area Local Number or 128
- Error Messages 139
- Severity Explanation Action 140
- Table A-1. Errors 141
- Panic Errors 144
- MQ-QWRITE Error 145
- Command Description 146
- Other Possible Errors 147
- Thermometer Error Message 148
- Glossary 149
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