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7-6 Dell PowerVault 51F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide
Diagnostics Checklist
Figure 7-1. Diagnostics Checklist
Name: ______________________________________________________________Date: ______________________
Address: ________________________________________________________Phone number:
_________________
Service tag (bar code on the back of the computer): _________________________________________________
Express Service Code: ___________________________________________________________________________
Return Material Authorization Number (if provided by Dell support technician):
___________________________
Operating system and version: ____________________________________________________________________
Peripherals: ____________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
Expansion cards:_________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
Are you connected to a network? yes no
Network, version, and network card: _______________________________________________________________
Programs and versions: ___________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
Refer to your operating system documentation to determine the contents of the system’s start-up files. If the
computer is connected to a printer, print each file. Otherwise, record the contents of each file before
calling Dell.
Error message, beep code, or diagnostic code: ______________________________________________________
Description of problem and troubleshooting procedures you performed: ________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
Diagnostics Checklist
- INSTALLATION AND 1
- TROUBLESHOOTING GUIDE 1
- Safety Instructions 3
- Additional Safety Precautions 4
- Ergonomic Computing Habits 10
- About This Guide 13
- Other Documents You May Need 14
- Typographical Conventions 14
- Contents 17
- 51F Switch 29
- Power Requirements 30
- Site Location 31
- Rack Mounting 31
- Installing the Switch 32
- Adjusting the Bezel Position 36
- Installing the Outer Slides 36
- Stand-Alone Mounting 40
- Maximum Run 41
- Length GBIC Module 41
- Ethernet Connection 42
- Serial Port Connection 42
- Ethernet port 43
- Table 1-2. Cabling Pinouts 44
- PowerVault 51F Topologies 47
- Universal Ports 48
- Sample Fabric Topologies 49
- Two-Switch Sample Topology 50
- Managing the PowerVault 51F 53
- Method Description Local 54
- Out-of-band 54
- (Ethernet) 54
- Managing Via Telnet 55
- OpenManage 56
- Name Server 60
- PowerVault 51F Commands 63
- Field Type Default Range 71
- Table 4-5. Fabric Parameters 72
- Table 4-8. System Services 75
- Fabric Element Description 79
- Rebooting 80
- Table 4-12. nsShow Fields 85
- Status Description 89
- Updating flash 90
- License Commands 94
- Routing Commands 95
- Bitmap Field Description 96
- <port#> 97
- Descriptions 97
- LSDbShow 100
- (continued) 101
- Field Description 102
- Troubleshooting 105
- Removing Power 106
- Issuing Telnet Commands 106
- Isolating a System Fault 106
- Initialization Steps 107
- Repair and Replacement 109
- Removing the Power Supply 110
- Installing the Power Supply 110
- Replacing a GBIC Module 111
- Replacing the Fan Assembly 112
- Removing the Fan Assembly 113
- Installing a New Fan Assembly 113
- Replacing the System Board 114
- Installing a System Board 115
- Replacing the Chassis 116
- Getting Help 119
- Help Tools 120
- AutoTech Service 121
- TechFax Service 121
- TechConnect BBS 121
- Automated Order-Status System 121
- Technical Support Service 121
- Problems With Your Order 122
- Product Information 122
- Before You Call 123
- Diagnostics Checklist 124
- Country (City) 126
- International 126
- Area Local Number or 128
- Error Messages 139
- Severity Explanation Action 140
- Table A-1. Errors 141
- Panic Errors 144
- MQ-QWRITE Error 145
- Command Description 146
- Other Possible Errors 147
- Thermometer Error Message 148
- Glossary 149
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