Dell OPENVIEW NNM SE 1.2 Guía para resolver problemas descargar pdf (Pagina 122)

7-4 Dell PowerVault 51F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide

Problems With Your Order

If you have a problem with your order, such as missing parts, wrong parts, or incorrect

billing, contact Dell Computer Corporation for customer assistance. Have your invoice

or packing slip handy when you call. For the telephone number to call, refer to “Dell

Contact Numbers” found later in this chapter.

Product Information

If you need information about additional products available from Dell Computer Corpo-

ration, or if you would like to place an order, visit Dell’s World Wide Web site at

http://www.dell.com/

. For the telephone number to call to speak to a sales special-

ist, refer to “Dell Contact Numbers” found later in this chapter.

Returning Items for Warranty Repair or

Credit

Prepare all items being returned, whether for repair or credit, as follows:

1. Call Dell to obtain an authorization number, and write it clearly and prominently

on the outside of the box.

For the telephone number to call, refer to “Dell Contact Numbers” found later in

this chapter.

2. Include a copy of the invoice and a letter describing the reason for the return.

3. Include a copy of the Diagnostics Checklist indicating the tests you have run and

any error messages reported by the Dell Diagnostics.

4. Include any accessories that belong with the item(s) being returned (power

cables, software diskettes, guides, and so on) if the return is for credit.

5. Pack the equipment to be returned in the original (or equivalent) packing

materials.

You are responsible for paying shipping expenses. You are also responsible for

insuring any product returned, and you assume the risk of loss during shipment

to Dell Computer Corporation. Collect-on-delivery (C.O.D.) packages are not

accepted.

Returns that are missing any of the preceding requirements will be refused at our

receiving dock and returned to you.

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Dell OPENVIEW NNM SE 1.2 Guía para resolver problemas Pagina 122