
Figure 108:APs/Devices > Manage Firmware Upgrades
Initiating a firmware upgrade will change the Firmware Status column for the device to Pending in APs/Devices > List.
You can review the status of all recent firmware upgrade jobs in System > Firmware Upgrade Jobs.
Troubleshooting a Newly Discovered Down Device
If the device status on the APs/Devices > List page remains Down after it has been added to a group, the most likely
source of the problem is an error in the SNMP community string being used to manage the device. Perform the following
steps to troubleshoot this scenario.
1. Select the Name of the down device in the list of devices on the APs/Devices > List or APs/Devices > Down page.
This automatically directs you to the APs/Device > Monitor page for that device.
2. Locate the Status field in the Device Info section. If the Status is Down, it includes a description of the cause of the
problem. Some of the common system messages are as follows in Table 89:
Dell Networking W-AirWave 8.0 | User Guide Discovering, Adding, and Managing Devices | 172
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