
259 | Performing Daily Administration in AirWave Dell Networking W-AirWave 8.0 | User Guide
The Home > AppRF pages may show IP addresses rather than resolved names. AirWave receives this message from the
controller via AMON and does not automatically resolve the IP addresses. In addition, the query that performs this function
requires an authenticated controller user with the appropriate CLI credentials.
Figure 158:Home > AppRF page
Using the Home >UCC Page
The Home >UCC pages show an aggregated view of the Unified Communication and Collaboration (UCC) calls made
in the network. This page mimics the UCC dashboard page on the controller. It provides charts that display trending
information for UCC call volume, quality and clients. Network administratosr can see a top level view of the call quality
assessment, and further drill down into a specific view based on the analysis required.
Call Quality is encapsulated into an Dell-proprietary metric called UCC Score. The UCC Score for voice and video calls
is measured by taking into account the following metrics:
l Delay
l Jitter
l Packet Loss
AirWave obtains these metrics from RTCP messages sent from the client (if the client is capable of sending them), or for
audio calls, by obtaining the values calculated by the Dell AP inspecting the RTP flows. The following table describes
the different UCC score categories.
UCC Score Quality Indication
71 or greater Good quality seen by the network
31 to 70 Fair quality seen by the network
0 to 30 Poor quality seen by the network
Table 127:
UCC Quality Levels
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