Dell Microsoft Windows Unified Data Storage Server 2003 (PowerVault NX 1950) El manual del propietario Pagina 72
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If the tests run successfully but the problem persists, see Troubleshooting a Serial I/O Device.
Troubleshooting a Serial I/O Device
Problem
l Device connected to the serial port is not operating properly.
Action
1. Turn off the system and any peripheral devices connected to the serial port.
2. Swap the serial interface cable with a working cable, and turn on the system and the serial device.
If the problem is resolved, replace the interface cable.
3. Turn off the system and the serial device, and swap the device with a comparable device.
4. Turn on the system and the serial device.
If the problem is resolved, replace the serial device. See Getting Help.
If the problem persists, see Getting Help.
Troubleshooting a USB Device
Problem
l System message indicates a problem with a USB device.
l Device connected to a USB port is not operating properly.
Action
1. Enter the System Setup program, and ensure that the USB ports are enabled. See Using the System Setup Program.
2. Turn off the system and any USB devices.
3. Disconnect the USB devices, and connect the malfunctioning device to the other USB connector.
4. Turn on the system and the reconnected device.
If the problem is resolved, the USB connector might be defective. See Getting Help.
5. If possible, swap the interface cable with a working cable.
If the problem is resolved, replace the interface cable. See Getting Help.
6. Turn off the system and the USB device, and swap the device with a comparable device.
7. Turn on the system and the USB device.
If the problem is resolved, replace the USB device. See Getting Help.
If the problem persists, see Getting Help.
Troubleshooting a NIC
Problem
- About Your System 2
- Hard-Drive Indicator Codes 3
- Connecting External Devices 4
- Power Indicator Codes 5
- NIC Indicator Codes 5
- LCD Status Messages 6
- Removing LCD Status Messages 8
- System Messages 9
- Warning Messages 11
- Diagnostics Messages 11
- Alert Messages 11
- Getting Help 14
- Problems With Your Order 15
- Product Information 15
- Before You Call 16
- Contacting Dell 16
- Glossary 26
- Recommended Tools 31
- Inside the System 31
- Opening the System 33
- Cooling Fan Modules 34
- Cooling Shrouds 35
- Power Supplies 36
- Replacing a Power Supply 37
- RAID Battery 38
- Expansion Cards 39
- System Memory 40
- Memory Sparing Support 41
- Memory Mirroring Support 41
- Installing Memory Modules 41
- Removing Memory Modules 42
- Processors 43
- Installing a Processor 44
- RAC Card 45
- Optical Drive 46
- Hard Drives 47
- Expansion-Card Riser 49
- Backplane Board 50
- Sideplane Board 51
- System Battery 52
- Removing the Control Panel 53
- Installing the Control Panel 54
- Removing the System Board 55
- Installing the System Board 56
- Jumpers and Connectors 58
- System Board Connectors 59
- System Setup Options 62
- CPU Information Screen 64
- Integrated Devices Screen 64
- System Security Screen 64
- Exit Screen 65
- Using the System Password 65
- Using the Setup Password 67
- BMC Setup Module Options 68
- Start-Up Routine 69
- Checking the Equipment 69
- Troubleshooting the Keyboard 70
- Problem 71
- Troubleshooting a NIC 72
- Troubleshooting a Fan 75
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